Memberships

Unlimited skating for families who plan to make Roller City part of the routine.

Memberships are set up for child enrollment, family add-on pricing, and faster front-desk check-in every time you come back.

What Members Get

One monthly plan built for families who skate here often.

  • Unlimited admission to regular public skating sessions
  • Free skate rental every visit for enrolled children
  • Parents skate free when the enrolled child is present
  • $100 birthday party discount per enrolled child
  • 20% off guest admission
  • Priority access to special promotions

$39.95 / month

First Child

Unlimited regular public sessions, free skate rental, parent admission when the enrolled child is present, and the full birthday discount.

$19.95 / month

Additional Child

Same-household family discount applied after the first child is added to the account and checked out.

Check-In

4-digit PIN

Each enrolled child gets a unique PIN after signup so the front desk can verify the member profile quickly on every visit.

How To Join

Registration starts with the child who will be checking in at the rink.

Parents manage the account, but each membership is created under the child who will actually be checking in at the rink.

Step 1: Start the signup form

Use the membership signup link to open the secure registration form for your family account.

Step 2: Build the child profile

Enter the child name, upload the child photo for check-in verification, and add parent, phone, email, and emergency contact details.

Step 3: Choose the monthly family plan

Select the monthly unlimited membership plan. The membership stays under the child name even though the parent manages billing.

Step 4: Finish checkout

Once payment clears, the membership is active right away, login credentials are sent, and the child receives a unique 4-digit PIN for rink check-in.

Kids skating at Roller City

Built For Repeat Visits

The value shows up when skating is already part of the week.

Memberships fit best for families who come back often enough to use the birthday discount, guest pricing, and faster front-desk check-in instead of paying one visit at a time.

  • Easy weekend routine for Jacksonville families
  • Good backup plan for rainy afternoons and school breaks
  • Useful for military households that want a dependable off-base outing
  • Better long-term value when kids skate often with friends or siblings

Family Add-Ons

How the additional child discount works

  • Log in to the membership account after the first child is active.
  • Choose Add Family Member and enter the next child details.
  • Upload the additional child photo for front-desk verification.
  • Select the same monthly membership plan and continue to checkout.
  • The discounted family price appears during checkout after the child is added.

What To Have Ready

Before you start signup

  • Child photoUsed for member verification at check-in
  • Parent contactPhone, email, and emergency details
  • Billing methodNeeded to activate the monthly plan
  • Family orderAdd the first child first, then discounted siblings

If anything in the portal looks off during signup, call the rink before submitting duplicate accounts.

Policies

The operating rules matter before a family signs up.

These are the points parents usually want to know before they sign up.

12-month commitment

Memberships require a full 12-month term. After the initial term, cancellation needs at least 30 days written notice.

Military relocation exception

Active-duty families with official relocation orders can cancel without penalty.

Non-transferable

Each membership belongs to one child only and cannot be shared with siblings, friends, or guests.

No refunds

Fees are non-refundable for missed sessions, illness, travel, scheduling conflicts, maintenance closures, or private-event interruptions.

Behavior and pickup rules

Members must follow rink rules, skate safely, and be picked up on time. Repeated violations can lead to suspension or termination.

Special events are separate

Memberships cover standard public sessions only. Lock-ins, holiday events, private parties, and other special events may have separate admission.

Need Help?

Account support

For billing questions, account edits, or login help, the membership portal is the fastest route. If the issue affects a same-day visit, call the rink directly.

Birthday Discount

Good if your family also books parties

Each enrolled child gets a $100 birthday party discount, so families who already know they will host at the rink usually get more value out of the plan.

Plan a party